Reservation Policies

A credit card is required to book this hotel reservation. If you wish to cancel, please do so in the allotted number of days below prior to arrival to avoid cancellation penalties. Should you cancel this hotel reservation within the allotted number of days of arrival, one night's room and tax will be charged to this credit card. In the event you do not arrive on the above arrival date, your reservation will be cancelled and a one night's room and tax will be charged to this credit card.

Cancellation Policy: Two days – 48 hours

At check-in, the front desk will verify your check-out date. Rates quoted are based on check-in date and length of stay. Should you choose to depart early, price is subject to change. We reserve the right to cancel or modify reservations where it appears that a customer has engaged in fraudulent or inappropriate activity or under other circumstances where it appears that the reservations contain or resulted from a mistake or error.

Photos of guestrooms are representative of the general design and decor of the rooms. The exact layout and view in any of the guestroom photos are not guaranteed.

Special Terms apply for Advance Rate Plans which are Fully Prepaid, Non-Changeable, Non-Refundable and will be noted as such in the Rate Plan Description.

Dog Policy

Sandcastle Resort at Lido Beach accepts well-mannered dogs 30 pounds and under for a nightly fee of $50. Room type and location restrictions may apply, and guests are responsible for any property damage inadvertently caused by their dogs.

Resort Fee

Resort Fee is $25 per night per room and provides the following services and amenities:

  • Self- parking
  • Wireless internet
  • In-room bottled water
  • In-room coffee
  • Shuttle to St Armands Circle (8:30 am-10 pm)
  • Bicycle use (3-hour maximum)
  • Beach chairs (two per room) and towels service
  • Daily newspaper
  • Self-serve coin laundry
  • Access to Exercise Room
  • Use of lobby business kiosk
  • Unlimited local & toll-free calls
  • Courtyard, pool deck & beach games

100% of the resort fee is used to support these services. No portion of the resort fee constitutes a gratuity and no portion goes to any resort associate.

Advance reservations for Dining must be made directly with each outlet after confirming your Room Package Reservation. All packages exclude taxes, resort fee and gratuities

On premises parking is limited to in-house guests only.  Grills and cook tops are not permitted inside rooms, on room patios or on the beach. Glass containers are also not permitted on the beach or pool deck.

Food consumption at the pool tables is limited to food and beverage purchased from the resort.  Parents must accompany their children when ordering from the outlets.  You are welcome to enjoy your own food and beverages in your room or on your private patio, however, no outside deliveries will be permitted to the pool deck.

Private umbrellas and tents are not permitted on the beach as they are available for rental through the resort directly.

Private coolers are not permitted on the pool deck.

In the interest of all guests, smoking is permitted in the designated area only.  Smoking is not permitted on the pool deck or at the restaurant.